General Policy Summary

• We ask a 48-hour notice to reschedule.

• Upcharges may apply for:

  • Excessive pet hair

  • Deep stains

  • Heavily soiled interiors or exteriors (These will always be discussed ahead of time.)

• We Must Receive Payment in Cash, Cash App, PayPal, or Venmo after the service

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Loyalty Discount Terms

• Only one reschedule is allowed per appointment, and it must be within 7 days of the original date.

• For Discounted appointments, a 48-hour notice is required to reschedule.

• First appointment is full Priced

• Every appointment must be scheduled within your plan’s frequency window.

• Discounts apply only when appointments are kept within the plan’s frequency:​

  • Full Detail – 120 Days

  • Deluxe Detail – 365 Days